• Business writing,  Humanising business,  Organisational change

    The Tough Question

    In the few weeks since the publication of my book, I have been asked two questions in particular over and over again– a fun one, and a tough one. The fun question is about why I wrote the book in the first place; perhaps that’s an article for another day. The tough one is the one I particularly want to tackle now, and the answer – or at least an attempt at one – is in a sense a companion to last week ‘s piece about how to keep people engaged in times of uncertainty. The tough question is, in a nutshell,  “Okay, all this stuff about authentic leadership and…

  • Leadership,  Organisational change,  Purpose

    How to Keep Your People Engaged in Times of Uncertainty

    We had one of those rare family evenings around the dinner table just recently when the bickering stopped and we had a ‘proper’ conversation. My ten year old daughter asked, apparently apropos of nothing, ‘What’s your favourite feeling?’ We covered joy, laughter, cosiness, relief, gratitude … and then my thirteen year old son alighted on ‘Looking forward to something’.  That fluttering sensation in your stomach, the way the air feels like it’s buzzing, the sky a little brighter … the way you can be assailed with this feeling even if you momentarily can’t remember what it is you may be looking forward to … and how it’s such a close…